Navigating the Paradoxes of Working from Home: An Investigation into the New Communication Practices of Telework

Title:	Navigating the Paradoxes of Working from Home: An Investigation into the New Communication Practices of Telework
Author:	Rosiek, Susan L.
Description:	Many of today's organizational employees are turning to flexible work programs, such as telework, to help them balance their work and life responsibilities. Previous research indicates working from home has positive effects, but the same research reveals telework can have a negative impact on work-life balance. There are gaps in the amount and variety of theoretical development in the area of telework. The goal of this research study was to extend the scope of telework analysis beyond technology use by exploring the various tensions teleworkers encounter when working from home, learn how teleworkers alter their communication practices to deal with these tensions, and generate a grounded theory of dialectics of telework. A qualitative research method of interviews, observation, and organizational document review was used to study teleworkers at a professional services firm. The findings helped to develop the Organizational Telework Tension Model, a grounded theory of telework, which claims teleworkers have a perception of how others view them, filtering into the multiple ways they manage the four identified dialectical tensions of telework and inevitably how they communicate with colleagues.
Permanent Link:	http://rave.ohiolink.edu/etdc/view?acc_num=csu1212984331 http://hdl.handle.net/2374.OX/4086
Date:	2008

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